Phone Call Recorder

switchboard operator

Medium-to-large organisations often employ switchboard operators-specialised staff who answer general telephone calls to the organisation and usually maintain internal communication through telephones, semaphones ("bleeps") and pagers. In hospitals, "switchboard" can also have duties in dealing with medical emergency (when announced on the telephone), disasters and resuscitation calls. In the early days of telephony, through roughly the 1960s, companies used manual telephone switchboards and switchboard operators connected each call by inserting a pair of phone plugs into the appropriate jacks. Each pair of plugs had a switch associated with it that let the operator participate in the call. Each jack had a light above it that lit when the telephone receiver was lifted (the earliest systems required a generator on the phone to be cranked by hand). Lines from the central office were usually arranged along the bottom row. Before the advent of direct distance dialing, switchboard operators would work with their counterparts in the central office to complete long distance calls.

List of telephony terms:

3gpp - a-law - abbreviated dialing - adsl - ani - answering machine - apn - automatic ring back - b-channel - baud - bell 202 modem - bit rate - bonding - bri - busy signal - cable modem - call-progress tones - call accounting - call capture - call forwarding - call originator - call park - call pick-up - call transfer - call waiting - call waiting deluxe - called party - caller id - caller id spoofing - calling party - carrier wave - cbr - ccitt - cdma - cdma2000 - cellular repeater - celp - channel - clec - clock rate - codec - collect call - conference - conference call - crc - csd - d-channel - data compression - device driver - dial-up - dial - dial tone - direct-inward-dialing - direct distance dialing - distinctive ring - dnis - dsl - dsp - dtmf - dtr - duplex - echo cancellation - edge - extension - fax - fcc - fdma - fidonet - follow-me - g.711 - g.723.1 - g.723 - g.726 - g.lite - gprs - gps - gsm - h.323 - harmonic - headphones - hscsd - hspda - iad - idsn - internet call waiting - isp - ivr - jack plug - local loop - long distance - microcontroller - mobile phone - modem - modulation - mu-law - music-on-hold - night service - off-hook - on-hook - pabx - pager - payphone - pbx - pcm - pots - prank call - precise tone plan - pstn - pulse dialling - push to talk - ring modulation - ring tone - ringback - ringing signal - rj11 - roaming - serial communications - serial port - signal noise - sim - simplex - sit - sms - softmodem - switchboard operator - tapi - tdma - telecommunications - telemarketing - telephone - telephone call - telephone card - telephone company - telephone exchange - telephone line - telephone number - telephone numbering plan - telephone operator - telephone switchboard - telephony - tts - twisted pair - umts - v.32 - v.32bis - v.34 - v.42bis - vbr - vertical service code - voicemail - voip - vox - wap - wav - wi-fi - wimax - wire